Dial out, answer in, listen live and review every conversation — from one console, with no setup on your side.
AGENT Hi Maria, I'm calling about Saturday's volunteer shift.
CALLER Oh great, I was hoping to hear back. Is it still at 9?
AGENT Yes — 9 am at the community center. Can I confirm you?
Upload a list, pick a line, and let your agents dial in paced batches.
Every number you attach is answered instantly by the agent you scripted.
Write the instructions and opening line for each agent. Changes go live on save.
Watch transcripts stream in real time and listen in on any active call.
Every call is graded Good, Needs review or Poor, with caller sentiment.
Run five agents side by side per account, each with its own number and voice.